Privacy Notice

Last updated: October 2026

Who we are

Pullman Solicitors is the data controller of the personal information we hold about you. Contact us at info@pullmanfirm.com, on +44 7360 512025, or at 28 Old Brompton Road, South Kensington, London SW7 3SS.

The information we collect

Contact details, such as your name, address, email address and telephone number.
Identification documents, which we are required to check under anti-money laundering law.
Information about your legal matter, which may include special category data such as health information where it is relevant.
Financial information needed to carry out your matter and to bill you.

How we use it

To respond to your enquiry and check for conflicts of interest.
To provide legal services under our contract with you.
To comply with our legal and regulatory obligations, including the Money Laundering Regulations.
For our legitimate interests, such as managing our business and defending legal claims.

Who we share it with

We share information only where necessary, for example with courts, barristers, experts, HM Land Registry, HMRC, the other side's solicitors on your instructions, our professional indemnity insurers, our regulator, and IT and identity-checking providers who are bound by confidentiality. Enquiries submitted through our website form are delivered to us by a third-party form provider. We never sell your information.

How long we keep it

Enquiries that do not lead to an instruction are deleted within 12 months. Client files are normally kept for at least six years after the matter ends, and longer where the law or the nature of the matter requires it, for example wills and property title documents.

Your rights

You have the right to access your personal information, to ask us to correct or delete it, to restrict or object to its use, and to data portability. To exercise these rights, email info@pullmanfirm.com. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

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